Refund and Returns Policy

Introduction

At WETEXMP, we are dedicated to delivering high-quality products and services to our customers. We recognize that there may be occasions when you need to return a purchase, and we aim to make this experience as smooth and effortless as possible. This Return Policy outlines the process for returning items bought on our website.

Returns

You have the option to return products purchased on our website within 30 days of delivery. To qualify for a return, the product must be in its original condition and packaging. We will not accept returns on items that have been used, damaged, or altered in any way.

Shipping

We will cover the cost of return shipping.

Refunds

Upon receiving your returned product, we will inspect it and inform you of the status of your refund. If your return is approved, we will initiate a refund to your original payment method. Please note that refunds may take up to 14 business days to process.

Exchanges

At this time, we do not offer exchanges. If you wish to exchange an item, you must first return the original product and then place a new order.

Contact Us

If you have any questions or concerns regarding our Return Policy, please do not hesitate to contact us at support@wetexmp.com.

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